Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
Is there a fee for your emergency callout service?
Emergency service fees may vary based on the time, location, and scope of the issue. Please contact us for a quote specific to your situation.
Which areas do you cover?
We proudly serve Aurora, Naperville, River Grove, and surrounding communities. If you're located outside these areas, feel free to reach out—we may still be able to assist.
Do you undertake insurance work?
Yes, we handle insurance work on a case-by-case basis. Contact us to discuss your specific situation.
Can you complete large scale commercial installations?
Yes, with a full site evaluation to assess scope, compliance, and scheduling requirements
Do you remove old scrap pipes?
Absolutely. We remove all old scrap pipes and materials as part of our service. Our goal is to leave your space clean, safe, and ready to use—no mess, no hassle.
Will you remove your footware in my home?
For safety reasons, we keep our shoes on during the job—but don’t worry, we come prepared with clean shoe covers! Your floors stay protected, and we stay safe. It’s a win-win (and no one has to see our socks).
What makes In Home Safety Solutions' approach to bathroom safety and accessibility different from other contractors?
Bathroom safety isn’t just an add-on for us—it’s built into everything we do. We take the time to understand each customer's needs, whether it’s slip-resistant flooring, grab bar placement, or walk-in accessibility. While some companies may cut corners or offer one-size-fits-all solutions, we focus on personalized, code-compliant installations that prioritize comfort, mobility, and long-term safety. It’s that extra care and attention that really makes the difference.
Do you provide clean-up after new installations?
We always check in with our customers before we leave to make sure everything’s looking good and working right.
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